Repairs / Servicing

We are pleased to offer an excellent repair & servicing facility. Please note,however, Hingerose Limited is unable to accept Dosatron units for servicing or repair unless the chemical / additive has been removed and the units have been flushed.

 

Please cap all inlets / outlets for transport - this helps prevent any excess water escaping into the packaging materials - and place units in sturdy boxes (the original Dosatron boxes are ideal) with plenty of soft packing materials to ensure safe arrival at Hingerose.

 

Before sealing the box please print off and fill in the SAFETY DECLARATION FORM and return the unit along with the safety declaration and any relevant Material Safety Data Sheets (MSDS) for the chemical the unit has been dosing.

 

Please send your package to:

 

The Service Department

Hingerose Limited

Unit 4 Henson Park

Henson Way

Kettering

Northamptonshire

NN16 8PX

 

Please include your contact details, return address and an order number if applicable.

 

The time taken to turn the unit around will vary according to workload, but we will contact you at the earliest opportunity to confirm cost and approximate lead time.

 

If your Dosatron unit is exceptionally urgent please make us aware of this before you return your unit.